F-Balm™ - Electrolyte Waterfacial

Great product, awful packaging

I love this product but the packaging is horrible - like, so bad I had to stop buying it. The pump on the last 2 bottles I bought broke less than two weeks of purchasing and it was impossible to get the rest of the product out.

This is the best moisturizer I’ve ever used but the pump design makes no sense. It only pumps out the first few days and since the stem doesn’t go all the way down I have to open the bottle and use a scooper to get any product.

A must to combat my dry skin

I've been using this product for a while now, it's definitely part of my skincare routine. I tend to put it on at night and leave on overnight. It's not greasy and I wake up with soft skin. A plus for my overall dry skin.

Runs out so quickly! It’s a pretty good product. And for this much I would expect so much more!

Great Product in faulty packaging

I love this product. I use it a few times a week, especially following use of Babyfacial. After adding to my nighttime routine, I wake up with hydrated smooth supple skin. Only downside is the pump, which is extremely problematic. I’ve starting having issues with it and due to the poor packaging I’m concerned I won’t get full use of the bottle. Hefty price point for a pump bottle with a lot of poor reviews. DE needs to correct this since there’s so many comments about it.

The only DE product I have repurchased. My skin is still soft in the morning. I alternate this with tret and it has never caused any breakouts. I’m on my third bottle.

Hydrating must have

I got a trial size of this mask and fell in love. Way better than KORA overnight hydrating mask. This mask really hydrates, has a light texture, absorbs fast and has no smell! +plus it doesn't clog pores. I will definitely get a full size.

Necessary for Oily Skin on Topicals

Love it! I can't speak to the pump issues since I haven't seen them yet. I can, however, speak to how well this moisturizes my extremely oily skin without breaking me out or making me greasy. I'm on a slew of prescription topicals--tazarotene, acids, and Winlevi--and this does an amazing job of keeping my barrier intact. It's expensive but worth it.

Waste of money

Product is ok but not worth the price. One star review is mostly based on the absolutely terrible packaging that leaves the vast majority of the product in the container with no way to get it out.

hydration without clogged pores

This is the most hydrating night moisture I've yet tried. Have always had dehydrated skin and nothing keeps me hydrated till wake up. This gets the closest of any product, and my skin feels smooth and soft in the morning. Normally layering gets me a few clogged pores but not this! I've had no problem yet with the pump but I have the midi size and maybe haven't been using long enough. I just realized I've been using it "wrong," under my moisturizer like a serum, so it might be even better once I follow the directions. Originally bought to add moisture to just eye area but I'm using it all over face and neck. Wish it wasn't so pricey, but compared to eye creams sizes/prices, it's comparable. I'm layering it with a lower priced k-beauty brand moisturizer.

Pump Is Awful

I like the moisturizer overall but the pump is absolutely horrible that it deserves a one-star rating. The second time ever using this product and I can barely get any product out. Even when you take off the pump, the narrow opening of the container and the thickness of the product doesn't allow any easy access. Poor, poor design for such an expensive product.

Overall, I love the mask and I got it after loving the trial. The skin feels very hydrated. However, the pump/packaging is absolutely awful. The pump doesn't get everything out and opening is tiny and I still have 2/3 of the product use but can barely get it. I would not repurchase unless the pump is changed.